Getting started as a new student
As part of your enrolment process, please work through each step in the guide below to set up your student account password and multi-factor authentication.
If you are enrolling in the Medical School, the process is slightly different. Please use the Logging in for the first time – Medical School guide.
Getting started as a new member of staff
Mandatory training ensures that the University is compliant with current regulations and legislation and that colleagues are in the best position to support students, fellow colleagues and customers
The training outlined below are specific to the successful use of digital, at the university.
| Data Protection | Online module – annually |
| Information Security | Online module – annually |
| Digital Accessibility | Online module |
Mandatory training specific to digital technologies, as well as other areas, can be accessed here
As a members of staff that uses a university laptop, you will be required to collect your laptop from the Digital Services Support Hub, located on in the Minerva Building on the first floor (above the Jackson Lecture Theatre).
Our Support Hub staff will be able to assist you between 09:00 – 16:00 every weekday.
We have implemented tools and online systems to allow students and staff to access their software and files from anywhere in the world.
Contact us
You can contact us by email, telephone (available 08:00-17:00, Monday to Friday for supporting teaching delivery only) and face-to-face using the below information.