Getting started at the University
This information is beneficial to everyone at the University, to ensure they have a safe experience online, whilst studying and working at the University of Lincoln.
How do I set up Multi-Factor Authentication (MFA)?
Multi-Factor Authentication (MFA) is a way of confirming your identity with something you have, typically a phone. Find out how to use MFA to add an extra security measure to your University accounts.
How do I create a strong password or passphrase?
Learn how to create a strong password or passphrase to keep your accounts secure. This guide shares practical tips and advice to help you choose credentials that protect your information effectively.
How do I spot a phishing email?
Get tips on spotting phishing emails before they put your data at risk. Includes signs to watch for, practical advice, and steps you can take to stay safe and protect your University account.
How can I keep my mobile device safe?
Learn how to keep your mobile device secure when using University services. This guide shares practical advice on protecting data, avoiding risks, and maintaining safety across all your devices.
What is anti-virus software and what should I look out for?
Understand what anti-virus software does and why it’s essential for protecting your devices. This guide explains the basics and how it helps keep your data secure.
How can I maintain physical information security?
Get tips for maintaining physical information security at work. This guide highlights practical steps to protect sensitive documents, secure your workspace, and reduce risks to confidential data.
How do I protect from theft, data loss or breakage?
Get advice on protecting your devices and data from theft, loss, or breakage. The article shares practical steps, useful tips, and preventative measures to help keep your information safe and secure.
Does the University have a campus Police Officer?
On this page Answer The University of Lincoln has a Campus Police Officer who can offer advice around any issues you may have, including crime and safety. They are here to listen to what you know, not necessarily who you…
Getting started as a new student
Be prepared for your studies with these digital guidelines:
How do I log in as a student?
Learn how to log in as a student using your University credentials. This guide explains the steps involved and provides tips to ensure secure and successful access to your account.
What software is provided by the University?
Find out what software the University provides to support your studies and work. This guide lists available tools and how to access them for your academic needs.
What spec should my personal computer be?
Wondering what specs your personal computer should meet for University work? This guide outlines recommended requirements to ensure smooth performance for your studies.
How do I install the UniLincoln app?
Learn how to install the UniLincoln app on your device. This guide explains where to download it, how to set it up, and tips for making the most of its features to support your studies and campus life.
Getting started as a new member of staff
Be prepared for your role with these digital guidelines:
As a member of staff, where do I collect my laptop?
Discover where University staff can collect their allocated laptop. This guide covers collection points, what to bring, and helpful tips to make the process quick and easy.
How do I log in as a member of staff?
Understand how to log in as a member of staff using your University credentials. This guide explains the steps involved and offers tips to ensure secure and successful access to your account.
What software is provided by the University?
Find out what software the University provides to support your studies and work. This guide lists available tools and how to access them for your academic needs.
How do I install the UniLincoln app?
Learn how to install the UniLincoln app on your device. This guide explains where to download it, how to set it up, and tips for making the most of its features to support your studies and campus life.
Contact Us
You can contact Digital Services via UniHelp, or in-person in the UniHelp Support Hub in the Minerva Building (on the ground floor, opposite the Pier Café).
Contact Details
Minerva UniHelp Support Hub (ground floor)
- Monday – 08:30 – 17:00
- Tuesday – 08:30 – 17:00
- Wednesday – 09:30 – 17:00
- Thursday – 08:30 – 17:00
- Friday – 08:30 – 16:30
01522 886500 (Monday-Friday 08:00 – 16:00)