Digital Services
Teams within Digital Services support staff and students through the implementation, maintenance and support of teaching, learning and corporate digital services.
Our mission is to provide digital services that are simple, connected and powered by insights
Training bootcamps
At the University, we are committed to fostering staff development through …
Ideas portal
We actively welcome suggestions for new digital solutions or ways to improve …
Support
Digital Services provides a range of support services for both staff and students at the University of Lincoln. Use the tiles below to navigate to the support offering which best meets your needs.
Support with digital tools
Support with the use of digital tools, through our ‘How to’ guides…
Face-to-face digital support
Face-to-face support in the Minerva building support hub
Digital pedagogy support
Teaching and learning support for academic members of staff
Student support with learning tools
Support for students with the use of learning tools such as Blackboard and …
Recent Digital Initiatives
To enhance learning, teaching, and administration, we deliver various digital initiatives aimed at improving processes, enhancing user experiences, and seizing missed opportunities.
View all digital initiatives
How the university implemented a new digital sports management system and user-centered mobile app
Problem statement The University Sports Centre embarked on a digital transformation project to modernise their member experience. Previously, the gym…
Read more
How the university listened to students to implement a user-centered app experience
Problem Statement Research conducted through various surveys (e.g., JISC) and focus groups with students over 2022-2023 had highlighted several critical…
Read more
Latest News
Digital Services latest news provides updates on various initiatives, achievements, and events related to digital transformation and innovation within the institution
Smarter support is on the way!
From October, the way you contact Digital Services for IT support is changing. You’ll be able to report IT issues,…
Read more
Changes to Service Desk Phone Support Hours
The DS Service Desk is implementing temporary changes to its phone support hours over the summer. What is changing? From…
Read more
OneUni Latest Enhancements – Q3 2025
The latest OneUni enhancements for Q3 2025 have introduced several notable updates across various workspaces.
Read more
Contact us
You can contact Digital Services by email, phone and in-person within the Minerva and Lawress Hall buildings (See below for opening times).
Contact options
Hi! I am Newton, your University of Lincoln AI assistant. Ask me about the University's policies or anything about Digital Services.