Digital initiative case studies

Here, you’ll find detailed accounts of how we identified challenges, collaborated with stakeholders, and implemented innovative digital solutions to address various needs across the university. Each case study highlights our problem-solving approach, the strategies we employed, and the positive outcomes achieved. 

How the university implemented a new digital sports management system and user-centered mobile app

Problem statement The University Sports Centre embarked on a digital transformation project to modernise their member experience. Previously, the gym…
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How the university listened to students to implement a user-centered app experience

Problem Statement Research conducted through various surveys (e.g., JISC) and focus groups with students over 2022-2023 had highlighted several critical…
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Digital initiative release notes

Updates on the long-term digital initiatives delivered by the Digital Services department. This section provides an overview of our progress, keeping our university community engaged with the improvements to our student and staff digital experience.

Student Experience

Focused on enhancing the digital interactions and services provided to students. 

Digital Infrastructure

This workspace ensures the reliability and performance of our IT systems and networks.

Finance, Estates & Commercial

Supports the digital needs of our financial, estate management, and commercial operations.

Learning & Teaching

Dedicated to developing and implementing digital solutions that support educational activities.

People & Communications

 A collaborative space for developing digital tools that support People, Performance & Culture and communication efforts.

Research & Knowledge Exchange

Dedicated to supporting research activities with advanced digital tools and resources.

Colleges & Schools

Tailored to meet the digital needs of our various colleges and schools. This area focuses on providing customized solutions that enhance academic and administrative functions.

VCO, Legal & Compliance

A specialized workspace for supporting the Vice-Chancellor’s Office, legal, and compliance departments.

Contact us

You can contact us by email, telephone (available 08:00-17:00, Monday to Friday for supporting teaching delivery only) and face-to-face using the below information.

Contact options

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